Legal Notice

DATA CONTROLLER

The Data Controller is Alpine Srl, with registered office in Frosinone, Via Sodine 16 - VAT number 02636530698, certified email address: alpine@arubapec.it

Following consultation of this site, data relating to identified or identifiable natural and/or legal persons may be processed.

PLACE OF DATA PROCESSING

The processing related to this site's web services takes place at the aforementioned headquarters as well as on third-party servers owned by Shopify located in the United States and is handled only by personnel appointed for such processing, or by persons assigned to occasional maintenance and secretarial tasks. The data provided may be disclosed to third parties in connection with services performed for the data controller; these parties will be appointed as data processors pursuant to Art. 28 of EU Regulation 2016/679.

TYPE OF DATA PROCESSED

Browsing data: The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of computers used by users connecting to the site, the URI (Uniform Resource Identifier) ​​addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), and other parameters relating to the user's operating system and IT environment. This data is used solely to obtain anonymous statistical information on site usage and to verify its proper functioning, and is deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.

Data provided voluntarily by the user: The optional, explicit, and voluntary submission of personal data for contact/request/purchase purposes (name, surname, requests, email address, and other general data) to the addresses indicated on this site or in the forms entails the subsequent acquisition of the user's data, necessary to respond to the requests, as well as any other personal data included in the message or forms. Specific information will be included under each service offered.

Cookies: This section of the site sends visitors some files commonly known as cookies. Cookies are used by your computer's browser exclusively to store session information for the website user. The use of cookies is an industry standard, and browsers store them in a dedicated folder. If you prefer not to receive cookies or wish to be informed of them in advance, you can set your web browser to accept them. For more information on cookies ( link: cookie policy )

OPTIONAL NATURE OF DATA PROVISION

Aside from what is specified for navigation data, the user is free to provide personal data in the request forms, registration forms in the reserved area, or otherwise indicated in the contact information. Failure to provide this data, or partial provision of this data, may make it impossible to obtain what is requested.

TREATMENT METHODS

Personal data is processed using IT tools for the time strictly necessary to achieve the purposes for which it was collected, and is compared with any data already held by the data controller for the performance of activities or services. In the event of a discrepancy, the data controller may contact the sender to verify the integrity of the data or correct it if necessary. Specific security measures are implemented to prevent data loss, illicit or improper use, and unauthorized access.

MORE INFORMATION ON THE TREATMENT

Defense in court

The User's personal data may be used by the Data Controller for defense in court or in the preparatory stages leading to possible legal action, against improper use of the same or related services by the User.
The User declares to be aware that the Data Controller may be required to disclose data at the request of public authorities.

Specific information

Upon the User's request, in addition to the information contained in this privacy policy, this Site may provide the User with additional and contextual information regarding specific services, or the collection and processing of Personal Data.

System logs and maintenance

For operational and maintenance purposes, this Site and any third-party services it uses may collect system logs, which are files that record interactions and may also contain personal data, such as the User's IP address.

Retention period

Personal data will be retained in compliance with legal obligations and as strictly necessary for the purposes of the processing and in compliance with applicable regulations.

Data recipients

Personal data will not be disclosed. Personal data provided for the purchase and ordering of products may be communicated to:

1. subjects to whom such communication must be made in order to fulfill or to require the fulfillment of specific obligations established by laws, regulations and/or community legislation;
2. External natural and/or legal persons who provide services instrumental to the Data Controller's activities (e.g., call centers, suppliers, consultants, companies, organizations, professional firms). These entities will act as data processors.

Transfer of data outside the EU

Data may transit through or be hosted on servers owned or operated by our partners, located outside the European Union. These servers may be located around the world, in countries whose laws may provide a different level of protection than ours. However, we are committed to taking the necessary measures to maintain an adequate level of privacy and security. For example, we may require our subcontractors and partners to implement measures to ensure the level of protection required by applicable data protection laws. We will inform you if the server is located outside the European Union.

Information not contained in this policy

Further information regarding the processing of personal data may be requested at any time from the Data Controller using the contact information.

EXERCISE OF RIGHTS BY USERS

Data subjects have the right at any time to obtain confirmation of the existence or otherwise of their personal data from the Data Controller, to learn their content and origin, to verify their accuracy, or to request their integration, deletion, updating, rectification, anonymization, or blocking of unlawfully processed personal data, as well as to object, for legitimate reasons, to their processing. Requests should be addressed to the Data Controller, who can be contacted at info@lovetouch.it. A complaint may also be lodged with the Italian Data Protection Authority (www.garanteprivacy.it).